Vicki Vizcarra Chism

What is your role with the company?
Customer Service Support – help out where needed.

How long have you been with PAMS, Inc.?
4 years.

What does it take to be successful in your role?
Attention to detail.

What do you find most rewarding about working at PAMS?
I haven’t worked anywhere else, where everyone gets along. The atmosphere is very friendly. Everyone works together to get things done. I like that real people answer the phone. I think this is a great personal touch for customer service. The world is full of automated voices and having to cycle through ten choices to hopefully get to the right person.
It is refreshing to listen to customer service persons that actually are courteous and do their best to satisfy the customer’s needs. The owners treat all their employees with respect and are very kind. I love working here.

What (non-work) activity, pastime or hobby would you be doing if you weren’t in the office?
I would be spending time with my children and grandchildren and traveling, if I wasn’t working.

What is your greatest accomplishment?
I am still waiting for my greatest achievement!